Recent Nominations

Good afternoon Colin and Dorothea, thank you so much for finding the Telstra Modem for me today, you have been a life saver for me. I have collected it from Australia Post now so all is good. Kind regards Lisa Watt

I am nominating Roy in acknowledgement for the much appreciated assistance provided to us during our recent office relocation. Also following the proffessional procedures he promotes at the dock, certainly ensured the whole proccess was completed without a hitch.

I nominate Elaine to say thank you for her Services. Always very prompt and proffessional, especially whenever an urgent request is made. I can count on Elaine delivering and always with a cheerful manner - a pleasure to deal with.

Roy was very helpful to myself and the rest of the team on the project. He excelled on the following: Excellent communiation - very polite and courteous - willing to help out. Thanks, Mark.

Ive noticed Sean is a very quiet but reliable person. Whatever the request is, he will do it willingly. Sean works diligently in the background of the cleaning area and is always helpful and courteous when attending to our cleaning requests. I have noticed Sean come out of his shell over the course of the year and I make it my business to talk to him. I think Sean does a fantastic job and is a credit to the cleaning team for what he does on a daily basis. I believe it would be an appropriate gesture for Sean to receive a WOW! Award for all the hard work that he does usually behind the scenes. Please give this consideration.

Would you please be kind enough to convey my heartfelt gratitude to Annaly for handing in my engagement ring when she found it. Her honesty deserves commendation, as does the concern and helpfulness of Adrianna. I am 80 years old and am widowed, so my ring means a lot to me. I am so thrilled to have had it returned. I am very impressed with everyone in your organisation who I have had dealings with over this matter. Thank you all (especially Annaly)

Dorothea is a star! She has got us out of a pickle twice in 2 weeks now and we cant thank her enough! Dorothea is a credit to the job and to what customer service is all about. Thank you Dorothea!

I just wanted to say how impressed I was with the recent service offered by Jason Scaysbrook. My client had the need to undertake some filming and photography at the Riverside Centre which was required as part of their business strategy. In my experience filming and photography is best taken when the moment presents itself allowing the photographer to capture the image to have the subsequent effect. This is dependent on number of factors such as weather, natural lighting, people flow and space just to name a few. When I approached Jason he had informed me that there are certain processes and procedures required in order to get approval for such activities at the Riverside Centre and this may result in a 2 day turn around for approval. I explained my situation to Jason (he was prepared to listen) and he indicated that he would see what he could do to further assist me. Jason also helped me prepare the correct documentation and he even rescheduled some of his meetings to accommodate my request as my initial contact with Jason was without an appointment. I also understand the complexities that sometimes arise when requests of this nature are put to building managers but Jason was able to deliver a positive outcome for me which in turn allowed me to successfully obtain the filming required to deliver the desired result for my client. This was a great outcome for my Client and a good result for me. Thank you Jason for your assistance and patience as this would not have been approved in the short time frame without your direct involvement. Thank you once again.

Both Dorothea and Colin went to great lengths to plan an external client event for us. They contacted numerous suppliers, provided all the information we needed, made the required bookings and even printed a run-sheet with essentials details so that the day ran smoothly. They were extremely helpful and no request seemed too difficult for them. They provided exceptional service and I will definitely be using them in the future to plan and organise both internal and external events.

Please pass on my thanks to Colin the Concierge for taking such wonderful care of my very elderly parents. They had an appointment with their financial advisor in your building and Colin met them in the foyer and took them up in the lift to make sure they got there ok. Later he organised a taxi for them and made sure the driver knew where to take them. My father moves very slowly and Colin was very patient and friendly with him. My mother commented how wonderful it was to be approached in such a genuinely nice manner without being over the top, as so many young people can be these days. Colin is a great example of good old fashioned service with a smile. I was looking for contact details on the website and came across the WOW! Awards, please pass my thanks on to him.